Frequently Asked Questions (FAQ)

Shipping & Delivery

Do you ship internationally?

Yes! We ship worldwide to USA, UK, and 100+ countries. International shipping typically takes 7-14 business days.

How long does shipping take?

• International (USA/UK): 7-14 business days
• Other International: 10-20 business days
• Processing time: 1-3 business days before dispatch

Do you offer free shipping?

Yes! We offer FREE SHIPPING on all orders worldwide — no minimum order required!

Will I be charged customs or import duties?

Your order may be subject to customs duties or import taxes imposed by your country. These charges are the sole responsibility of the buyer. We recommend checking your local customs regulations before placing an order.

Orders & Returns

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please see our Return Policy for complete details.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can also track your order from our Track Order page.

Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of placement. Please contact us immediately at support@kedarcart.com or call +91 9115777587.

Products & Quality

Are your dental products authentic?

Yes, all our dental supplies are 100% authentic and sourced from authorized manufacturers. We guarantee quality and authenticity.

Do you provide product certifications?

Yes, we can provide product certifications and documentation upon request for professional dental supplies.

Payment & Security

What payment methods do you accept?

We accept all major credit cards, debit cards, and digital wallets through our secure payment gateway. We also accept PayPal.

Is my payment information secure?

Absolutely! We use industry-standard SSL encryption to protect your payment information. We never store your card details.

Contact & Support

How can I contact customer support?

You can reach us at:
• Email: support@kedarcart.com
• Phone: +91 9115777587
• Address: Booth No. 134, First Floor, Sector-38C, Luxmi Market, Chandigarh, 160036, India

What are your business hours?

We're available Monday to Saturday, 10:00 AM to 6:00 PM IST. We respond to all emails within 24-48 hours.